Initiated in 2000 with the aims to provide support to General Practices with:

• Accreditation & Reaccreditation

• Mock surveys, phone support, advice and resources

• Educational meetings for GPs, Practice Managers & Practice Staff

• Cold Chain vaccine fridge logging

• Human Resource Management advice and support

• Sourcing and disseminating information through the Practice Staff newsletter

The ever-changing face of General Practice has seen the role of the Practice Manager constantly broaden and the need to stay abreast of current changes and methods has become paramount.

GP Safety Guidelines

General practice - a safe place focuses on the prevention and management of patient initiatedt hreats to the personal safety of general practice staff. 

Additional resources are available at www.racgp.org.au/gpsafeplace

Request for Patient Files

What do you do when you receive a request for access or a copy of patients records?

Please click on Patient Request for a copy of the guidelines published by the Medical Defense Association of Victoria

Accreditation: Patient Feedback Surveys

GP Accreditation Plus

• Patient Survey: Yes or No

• Patient Survey: 1 - 5 Scale

Australian GP Accreditation Ltd

• Patient Survey

Useful Links

AGPAL

GPA Accreditation Plus

NSW Industrial Relations

Australian Association of Practice Managers

RACGP

4th Edition Infection Control Standards